Refund Policy
Issuance of Refunds
The processing time of your refund depends on the type of refund and the payment method you used.
The refund period / process starts when JerinMart has processed your refund according to your refund type.
The refund amount covers the item price and shipping fee for your returned product.
Refund Types
JerinMart will process your refund according to the following refund types
Refund from returns – Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.
Refunds from cancelled orders – Refund is automatically triggered once cancellation is successfully processed.
Refunds from failed deliveries – Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address. Screen reader support enabled.